Prestwood Care and the Coronavirus outbreak

Prestwood Care and the Coronavirus outbreak

The welfare and safety of our residents and colleagues is always our priority. The recent outbreak of coronavirus has heightened the need to take more steps to protect everyone in our homes.

As such, and following a review of the latest public health information, we have made the difficult decision to suspend all visits to our care homes, including those from relatives and friends.  The only exceptions will be for essential medical visits or for exceptional circumstances agreed in advance with the Home Manager.

“We have made the difficult decision to suspend all visits to our care homes”

We have not taken this decision lightly as we know how contact with loved ones is an important factor in the lives of our residents.  However, we understand the severity of coronavirus and the impact that a significant outbreak could have for those in our care.  We are treating this with the greatest seriousness and are taking these additional measures to shield our residents as much as possible.

We appreciate these restrictions are difficult but we ask for your support in following them.

We are working hard to keep day to day life at our homes as normal as possible.  Socialisation continues to be an important aspect of daily life with our teams ensuring that residents have as much social interaction and entertainment as possible. In addition, we are always on hand to assist with telephone calls, emails and letters to help our residents stay in touch with their loved ones.

We want to thank all those in our care, their relatives and friends for their continued support at this time and to recognise and thank all our colleagues for their passion and commitment in delivering care in such difficult circumstances. We know they have the knowledge, skills and resources to minimise the risk that coronavirus presents.

As this is a fast developing situation, we will continue to monitor all government advice and update our approach in accordance with the latest recommendations and keep our teams, residents and their families fully informed.

Please do check the website regularly as it will be updated to reflect any development or change to our guidance.

If you have any questions please do not hesitate to contact the Home Manager or email